To help us provide the highest level of care in a respectful and efficient environment, please review the following office policies: 

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Appointments, Cancellations, Payment & Credit Policy 

We value your time and reserve your appointment exclusively for you. Payment is requested prior to or on the day of service to reserve your appointment. If you need to cancel or reschedule, we kindly request at least 24 hours’ notice. Late cancellations or no-shows may be subject to a cancellation fee. Appointments canceled with less than 24 hours’ advance notice may incur a $175.00 fee. Purchased appointments are non-refundable; however, unused sessions may be kept as a credit on the patient account for up to one (1) year from the purchase date, or shared with an existing family member who is already an established patient.

 

Financial Responsibility 

Payment is due at the time of service unless otherwise arranged. We accept major credit cards, HSA/FSA cards, and cash. We do not bill insurance, but we’re happy to provide a superbill upon request. 

 

Scope of Practice 

As a chiropractic and functional wellness clinic, our services are non-diagnostic and non-pharmaceutical. We focus on supporting the body's innate ability to regulate and restore function through chiropractic care, muscle testing, and adjunctive wellness techniques. 

 

Nutraceuticals & Recommendations 

Any supplements or wellness products recommended during your care are offered as part of a customized wellness plan. These are not intended to diagnose, treat, or cure medical conditions and should be used in accordance with your provider's guidance. 

 

Communication & Follow-Up 

We encourage open communication. If you have questions after your visit, please reach out via our secure messaging system or email. Clinical updates or new concerns may require a follow-up appointment. 

 

Privacy & Confidentiality 

All patient information is kept strictly confidential in compliance with HIPAA. We use secure systems to store and manage your records. ​

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By becoming a patient at our clinic, you acknowledge and agree to these terms. 
If you have any questions about our policies, please don’t hesitate to ask — we’re here to support you every step of the way. 

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Yours in Health, ​

Dr. Stephanie Saito Tyson